C&C Swatow Plaza
998 St Laurent Blvd, Montreal, Quebec H2Z 9Y9
Got questions? We’ve got answers!
Q1: Is the tingling normal?
A: Yes. The spicules can cause a mild tingling or temporary redness right after application, which typically calms within one to two hours, according to the brand. Use is stopped if irritation persists.
Q2: How is this different from the SKIN1004 Centella Ampoule?
A: The Centella Ampoule has no retinol, while this ampoule combines 0.2% retinol and retinal with centella and spicules.
Q3: How often is it used?
A: Two to three times a week for the first one to two weeks, then gradually more often, up to alternate evenings or daily, depending on the skin, according to the brand directions.
Q4: Is it vegan?
A: No. Hydrolyzed sponge, an animal-derived ingredient, is listed.
Q5: Does it contain fragrance?
A: No. Fragrance is not listed in the ingredients.
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